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Frequently Asked Questions

Can I sell the items I make from your patterns?

We're sorry, items made from our patterns cannot be sold. All of our patterns are copyrighted and are intended for personal home use only. 

Can I use your photo on my blog?

Yes, we'd love for you to share a photo from the Purl Bee as long as the photo links back to the page you found it on.  Please be sure to credit us by name and link back directly to the Purl Bee, please link to the specific project that is featured in the photo and not to the homepage. 

I am having a problem with one of your patterns. Can you help me?

Yes, we are always happy to help! Just leave a comment at the end of the story or pattern about which you have a question, and we will get right back to you!

Of course, if you're in the New York City area, feel free to pop into our Soho store anytime we're open, and one of our expert salespeople will answer every single question you have!

And finally, if you're wondering about any of the products we sell at Purl Soho or at purlsoho.com, please send an email directly to our customer service email address, right here.

How can I find the projects pictured on your banner?

You can find descriptions and links to all of the projects on our seasonally-changing banner by clicking on our On the Banner feature, located at the top of the right side bar. Or just click here!

Can I submit a project to be featured on the Purl Bee?

We are always excited to see our readers' projects, but we are not currently accepting submissions.  If there is something you’d like us to see, the best way to share is by posting it on our Twitter or Facebook Pages.

How can I print a pattern from the Purl Bee?

We recommend that you copy just the text and pictures (not the right or left side bars or the blog header) from the journal and paste them into a Word or Text document to print.  We are in the process of improving this process.  We appreciate your patience!

How can I subscribe to the Purl Bee?

To subscribe to the Purl Bee via an RSS reader, click here.

If you’d like to subscribe to Purl Soho's weekly newsletter that features both the latest Purl Bee projects and the newest products on our shelves, please click here.

To friend us on Facebook, please click here.
To follow us on Flickr, please click here.
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To follow us on Twitter, please click here. 

How is the Purl Bee related to Purl Soho and purlsoho.com?

We are all one big family! The Purl Bee is our online craft journal where we create all types of beautiful projects using the materials that we carry at our Purl Soho store in New York City and at our online store, purlsoho.com

What are your store hours and where are you?

The hours and location of our New York City store are right here

You can also visit our Tustin, California warehouse if you're in the southern California area. Please call 1-800-597-PURL for times and directions!